• Return Policy For Personal Safety Products
• Product Guarantee for Hidden Cameras, Surveillance Equipment and Our Other Hi-Tech Products

Return Policy For Personal Safety Products

If you are not fully satisfied with your products, return your order within 30 days of receipt.

Return shipping is not paid for. Please allow 7-10 days for processing returns.

Please note the following:

• Email us for an RMA (Return Merchandise Authorization) number. Provide your name, order number, order date, what you want to return, telephone number and reason for return. The RMA number must be on your return label. Returns accepted and/or received after 30 days will only receive an exchange or in-store credit.



• If a mistake occurs on your order, we will reimburse you the cost of shipping the order back to us. If you use U.S. mail, please insure the package and include delivery confirmation. No Overnight or Express methods will be reimbursed. The order is reshipped at no additional charge. The cost of shipping the order to you, whether you paid for shipping or not, will be deducted from any refund given.

Returns can be sent to:

go2safety.com
ATTN: Returns (RMA Number)
1867 Caravan Trail #105
Jacksonville, FL 32216

Return Policy for Hidden Cameras, Surveillance Equipment and Our Other Hi-Tech Products

We at go2safety.com strive to offer our customers the best products at the best possible prices. Due to the nature of our surveillance and high-tech products, returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific go2safety.com product page.

All returns, refunds, or exchanges must be approved by go2safety.com before any products are returned.

We have implemented this policy because of the misuse of our former liberal return policy. A few unscrupulous people have ordered our surveillance and hi-tech products for specific short term uses and then returned the products in a condition that would not allow us to resell. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any question regarding our products, please contact us before placing an order.

All of our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*.

• All returns must be authorized by go2safety.com before any product is returned.
  
  
• All products must be returned in the original packaging.
  
  
• go2safety.com will replace, refund, or credit your account for any returned products at go2safety.com's discretion.
  
  
• Any return must be authorized by a representative of go2safety.com and under no circumstances will returns be accepted otherwise.
  
  
• Authorization and shipping instructions must be obtained from go2safety.com. Email us for an RMA (Return Merchandise Authorization) number. Provide your name, order number, order date, what you want to return, telephone number and reason for return. The RMA number must be on your return label.

Returns can be sent to:

go2safety.com
ATTN: Returns (RMA Number)
1867 Caravan Trail #105
Jacksonville, FL 32216

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